Logo
Submit a request
English (United States) Deutsch Español Français Polski Português Русский Українська
English (United States) Deutsch Español Français Polski Português Русский Українська
How can we help you?
  1. Support
  2. Help

Help

Payments and Subscriptions

  • Premium and Premium PLUS
  • How can I use the website for free?
  • VIP status
  • Coins
  • How do I cancel my subscriptions?

How to use the website?

  • How to block a user?
  • Profile photo
  • Searching users
  • Settings
  • Communication on a website
  • Popularity
See all 13 articles

Something went wrong?

  • Why was I blocked?
  • Why has my card been charged?
  • Why was my photo not approved?
  • Why is the city of my conversation partner not displayed?
  • Why do I get the same messages from different people?
  • Why can’t I pay by card?
See all 8 articles

Safety

  • Guiding principles of the community
  • Blocking and Reporting
  • Scammers
  • Community Guidelines
  • Offline Dating
  • Website security
See all 7 articles
Logo